Buy Froala Support Plans
Support PlansAll of the support you need at your convenience. |
StandardPerfect for a blog or personal application See Price in Cart |
PlatinumEnterprise-grade support customized to fit your needs See Price in Cart |
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24×7 access to community-supported Froala forum | |||
Access to extensive Developer Experience Center | |||
Free upgrade to next major product release | |||
Issue reporting via Froala support portal | |||
Pre-release exclusive access and extended trial periods | ― | ||
Access to development builds | ― | ||
Support for Live Screen Sharing Sessions | ― | ||
Priority handling of reported issues | ― | ||
Priority bug review, out-of-cycle emergency hot-fixes | ― | ||
Priority roadmap input to incorporate feature requests into product | ― |
Standard Perfect for a blog or personal application |
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24×7 access to community-supported Froala forum | ✓ |
Access to extensive Developer Experience Center | ✓ |
Free upgrade to next major product release | ✓ |
Issue reporting via Froala support portal | ✓ |
Pre-release exclusive access and extended trial periods | ― |
Access to development builds | ― |
Support for Live Screen Sharing Sessions | ― |
Priority handling of reported issues | ― |
Priority bug review, out-of-cycle emergency hot-fixes | ― |
Priority roadmap input to incorporate feature requests into product | ― |
Platinum Enterprise-grade support customized to fit your needs |
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---|---|
24×7 access to community-supported Froala forum | ✓ |
Access to extensive Developer Experience Center | ✓ |
Free upgrade to next major product release | ✓ |
Issue reporting via Froala support portal | ✓ |
Pre-release exclusive access and extended trial periods | ✓ |
Access to development builds | ✓ |
Support for Live Screen Sharing Sessions | ✓ |
Priority handling of reported issues | ✓ |
Priority bug review, out-of-cycle emergency hot-fixes | ✓ |
Priority roadmap input to incorporate feature requests into product | ✓ |
Ignition discount
We support new businesses with a 35% discount discount for the Pro & Enterprise plans. If you have under 50 monthly active users request a discount.
Don't see the right plan? Just drop us a line.
Software Updates
All licenses include free updates for 1 year. You can get the latest update by renewing your license or purchasing a new one.
License Renewal
Extend technical support & update period by renewing your current license with a 25% discount within 30 days of the expiration date. Contact Renewals.